At Puruliaherbal Private Limited, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, you may request a refund under the conditions outlined below:

1. Eligibility for Refunds

• Products must be unused, in their original packaging, and in the same condition as when you received them.
• Refund requests must be made within 7 days of the delivery date.
• Certain products (such as personal care items, consumables, or customized products) may not be eligible for a refund.

2. How to Request a Refund

• To request a refund, please contact our customer support team at info@puruliaherbal.com
• You will need to provide your order number and reason for the refund request.
• Refunds will be processed within 7-10 business days after the returned product has been received and inspected.

3. Refund Method

• Refunds will be issued to the original payment method used for the purchase.
• Any shipping fees paid at the time of purchase are non-refundable.